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Service & Support

Providing affordable automation

Welcome to Pinpoint Automation, we are a family-run business that provides affordable automation support to businesses around the world.

We appreciate the effort and work required to maintain and improve your business, and the cost of new machinery is not always viable.  As an independent company we work with all major manufactures of control equipmemt and are able to offer obsolete component and machine software upgrades at a fraction of the cost of a new machine. We strongly believe in 'making the most' of the machinery you have and are confident we will be able to improve your machines efficiency and reduce downtime.

Pinpoint Automation:  Our background  

The company was founded in 2006 by John Williams.  John has a phenomenal wealth of electrical engineering & design experience gained from a variety of industries that include tissue, Food and Beverage, CNC, Chemicals, Packaging, Textiles, Security and Pharmaceuticals.  Initially 'hands-on' John completed an apprenticeship with one of the leading tissue manufactures, He then went on to work for them.  Over time he gained an in depth knowledge of machine programming, fault finding and machine upgrades, focusing on cost effectiveness and energy savings which lead to him becoming the Engineering Manager and ultimately the Group Control System Engineering Manager covering multiple sites.  John kept a 'hands on' approach through out and continues to learn and develop new skills and techniques keeping Pinpoint Automation at the cutting edge of control systems and their capabilities.  

Our bespoke machine monitoring systems allow you to benefit from accurate production tracking whilst providing you with mobile real time visualization, encompassed in a user friendly interface.

Bespoke Machine Monitoring Systems


We are called to sites for a variety of reasons ranging from lost programs, to fire damage. Our most common call out being undiagnosed faults.  We are here to help and support your company to the best of our ability.

Onsite assistance and support

We offer a range of support packages that are designed to assist your existing engineers and to ensure you get the most from your machinery.

Support packages

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